- Assume your information has been breached and act on that assumption. This is one time when assuming the worst will actually protect you.
- If you already have a credit monitoring/ID theft protection service, contact them immediately to determine what assistance they can offer you.
- Obtain a copy of your credit report. You may obtain a copy here: https://www.annualcreditreport.com
- Set up a Fraud Alert or Credit Freeze with the Credit Reporting Agencies.
- Here is some information on setting up a Fraud Alert: https://www.consumer.ftc.gov/articles/0275-place-fraud-alert
- And here is information on an Extended Alert and Credit Freezes: https://www.consumer.ftc.gov/articles/0279-extended-fraud-alerts-and-credit-freezes
- At this time, you may have difficulty placing the Fraud Alert or Credit Freeze at Equifax. Go ahead and set it up with the other two credit reporting agencies, and return to Equifax at a later date to set things up.
- Consider your children’s credit reports as well as your own. Your child may not have a credit report, but it doesn’t hurt to try and check it out. In Colorado, the law says that “all consumers” may place a credit freeze. If your child does have a credit report, as that person’s guardian or parent, you may freeze their credit to protect them.
- Notify ALL of your financial institutions that you may be the victim of a data breach and see what protections they have available to protect your accounts. This includes your bank or credit union and all of your credit card or loan companies.
- Monitor your accounts for any suspicious or fraudulent activities. This may mean accessing your online accounts. If you choose to access accounts online, just remember to use strong passwords and make sure you are not accessing your account on a public Wi-Fi network.
- Check your mail for anything that may indicate that someone is using your ID to try and obtain credit.
- Opt Out of pre-approved credit offers. Find out how here: https://www.consumer.ftc.gov/articles/0148-prescreened-credit-and-insurance-offers
- Request a year end analysis of services provided from your health insurance provider. This will show what doctor visits or other medical services have been billed to your insurance. This will help you determine if someone is using your medical ID.
- You may want to consider setting up an account with My Social Security. This is a way for you to review what is happening with your social security benefits and better understand what is being reported using your social security number. Sometimes ID thieves will try to set up this account using your ID. If you already have an account established, the thief will not be able to get into your account. This site does require two step authentication (2 passwords) for extra protection. Learn more or sign up here: https://www.ssa.gov/myaccount/
- If you KNOW that your ID has been breached, complete an IRS Form 14039 (IRS ID Theft Affidavit) to alert the IRS that someone else may file fraudulent tax returns in your name. Find this form and instructions here: https://www.irs.gov/pub/irs-pdf/f14039.pdf
- If you do not already have a credit monitoring/ID theft protection service, you may want to research options available to you. Consumer Reports Online and other online consumer agencies will provide comparisons and guidance in deciding if this is a good option for you.
- If you notice anything suspicious in any of your accounts or your mail, don’t ignore it. Check it out!
- Be very careful about emails or text messages you may receive offering your assistance in fixing the data breach problems. These are most likely scams! DO NOT click on any links or open attachments. Simply delete. If you receive a similar phone call—hang up on the caller. DO NOT give out any personal information!
Data Breaches can be scary, but help is available. By taking a few simple steps and working closely with your local law enforcement, financial institutions and specialized victim advocates, you will be
able to recover and repair the damage.
For more information or if you have questions, please contact the Colorado Bureau of Investigation
Identity Theft & Fraud Investigations Unit:
- 24 Hour Identity Theft Hotline:1-855-443-3489 (toll free)
- Victim Assistance Program: 303-239-4242
- Visit us on Facebook: https://www.facebook.com/CBI.IDTheft